1. Overview
This Privacy Policy (“Policy”) describes how MoveLead (“MoveLead,” “we,” “us,” or “our”) collects, uses, and shares information about you when you visit movinglead.co (the “Site”), submit a form, or otherwise interact with our services (the “Services”). By using the Services, you agree to the practices described in this Policy.
2. Information we collect
Information you provide
When you fill out a form on our Site — for example, to request moving leads — we collect the information you choose to provide, including:
- Full name
- Company name
- Phone number
- Email address
- Service area or state
- Lead type interest
- Monthly budget
- Any other information you provide in free-text fields
Information collected automatically
When you use our Site, we may automatically collect certain information about your device and usage, such as your IP address, browser type, device type, referring URL, pages viewed, and timestamps. We may collect this information using cookies, log files, and similar technologies.
3. How we use your information
We use your information to:
- Provide, operate, and improve the Services
- Contact you about your inquiry, your account, and our services via SMS, phone, and email
- Match your request with participating moving companies and service providers
- Send service updates, marketing messages, and promotions
- Measure and understand how our Site performs, including analytics
- Detect, prevent, and address fraud and abuse
- Comply with legal obligations and enforce our Terms
4. SMS, phone, and email consent
When you submit a form on our Site, you expressly consent to be contacted by MoveLead and its partners via SMS (text message), phone calls (including calls placed using an autodialer or pre-recorded voice), and email at the phone number and email address you provide, regarding the Services and related offerings. This consent is not a condition of purchasing any good or service.
Message frequency may vary. Message and data rates may apply based on your mobile carrier’s plan. You can opt out of SMS messages at any time by replying STOP to any text message from us, and you can opt out of marketing emails using the unsubscribe link in any email. You may request that we stop contacting you by phone by telling us during a call or by contacting us as described in Section 14. Opting out of marketing messages will not prevent us from sending you transactional or service-related communications (for example, a response to your inquiry).
For help with SMS, reply HELP to any text message from us or contact us using the details in Section 14.
5. How we share information
We may share your information with:
- Moving companies and service providers participating in our network, so they can respond to your inquiry and provide quotes.
- Vendors and subprocessors that help us operate the Services, such as hosting, analytics, communications (SMS, email, voice), payment processing, and CRM providers.
- Business transfers: in connection with a merger, acquisition, financing, or sale of assets, or in the event of insolvency or bankruptcy.
- Legal, safety, and compliance: to comply with applicable law, respond to lawful requests, protect our rights and property, and protect the safety of users and the public.
- With your consent or at your direction.
We do not sell your personal information in exchange for money. Some data sharing with moving companies or ad partners may constitute a “sale” or “sharing” under certain U.S. state laws. See Section 9 for your rights.
6. Cookies and tracking
We use cookies and similar technologies to keep the Site working, to remember your preferences, and to measure performance. You can control cookies through your browser settings. Disabling cookies may affect the functionality of the Site.
7. Data retention
We retain personal information for as long as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. Retention periods vary depending on the purpose of collection and the type of information.
8. Your rights and choices
Depending on where you live, you may have rights regarding your personal information, including the right to access, correct, delete, or port your information, and the right to opt out of certain processing. To exercise these rights, contact us using the details in Section 14. We will verify your request and respond within the time required by applicable law.
9. California privacy rights (CCPA/CPRA)
If you are a California resident, you have the right to (a) know what personal information we collect, use, disclose, and sell or share; (b) request deletion of your personal information; (c) correct inaccurate personal information; (d) opt out of the sale or sharing of your personal information; and (e) not be discriminated against for exercising your rights. You may submit a request by contacting us as described in Section 14. You may also designate an authorized agent to make a request on your behalf.
10. Security
We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. No system is completely secure, however, and we cannot guarantee the security of your information.
11. Children’s privacy
Our Services are not directed to children under 13 (or the minimum age of digital consent in your jurisdiction), and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take steps to delete it.
12. International users
MoveLead is based in the United States and our Services are intended for users in the United States. If you access the Services from outside the United States, you understand that your information will be transferred to, stored, and processed in the United States.
13. Changes to this policy
We may update this Policy from time to time. If we make material changes, we will post the updated Policy on this page and update the “Effective date” above. We encourage you to review this Policy periodically.
14. Contact us
If you have questions about this Policy or our privacy practices, or you would like to exercise your rights, please contact us through the contact form on our Site.